The Body Patisserie
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

When you browse our site

For each visitor to our Web site, our Web server records only the consumer's domain name, but not the email address. We also collect aggregate information on what pages consumers visit. This information is used to improve the content of our Web site. Shopping cart contents are anonymous until an actual order is placed.

Your Email address

We collect the email addresses of those who communicate with us via email, place orders via our website, or who provide us with email addresses in any other communications.

We do not sell, rent, or loan customer email addresses to any other party. You should be aware that we may disclose specific information about you if necessary to do so by law or it is necessary to conform or comply with the law as is necessary to protect the users of our Web site or the public. Your email address will be used to send your order and shipping confirmations, and for relevant correspondence regarding your order. We may also send you occasional email notices relating to our products or services. If you do not want to receive email from us in the future, please let us know by sending email to us at info@thebodypatisserie.com .

Your postal address

If you supply us with your postal address you may receive occasional catalogs or mailings from us with information on products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending email to us at sales@thebodypatisserie.com.

Changing your email or postal address information

You may change your email information or your postal address information by updating your online account information, sending email to us at sales@thebodypatisserie.com.

Cookies - what they are and how we use them

On occasion, we may sometimes use an Internet device called a cookie to store login or other information on your computer. A cookie is a small amount of information that a web site transfers to your computer's hard drive. A cookie may be used to simplify your access and to tailor our services to your needs and interests. For some services, we offer users the choice of having an ID or password stored in a cookie so that you do not need to re-enter it when you return to the site. We do not store credit card numbers in cookies. No other site can read a cookie set by The Body Patisserie, and we cannot read a cookie that another web site wrote to your computer. Most Internet browsers are set to accept cookies. Users can reset browsers to refuse cookies and still use our web site, although access may be slower and less convenient

Web site security

We have taken many steps to ensure the security of your transaction. We provide the use of a secure server (SSL) when you place your order. All information is encrypted by the software before it is sent to us. Afterwards, all access to this information is limited and protected against unauthorized use. It is of utmost importance to The Body Patisserie that you are provided with a secure environment which allows you to place your order with confidence.


Shipping & Delivery

At this time, The Body Patisserie only ships within the United States, its territories and Canada. We apologize for any inconvenience. Orders placed by 1:00 PM (Eastern Standard Time) Monday through Friday will be processed and shipped the same day. Orders placed after 1:00 PM (EST) will be processed and shipped by the end of the next business day. Orders received on Saturday and Sunday will be processed on the following business day. For Canadian Deliveries Orders are shipped via USPS International and expected delivery is usually within 4-10 business days (pending customs clearance). USPS will not forward packages to Canada without a valid phone number.

Returns and Exchanges

Please be aware that for product integrity reasons, all sales are final and are not subject to return. Please be sure of your purchase prior to completing your order. If your package arrives damaged, you will need to file a claim with the delivery carrier. If you receive an incorrect item, please contact us within 5 days from the date you receive your order via e-mail at contact@thebodypatisserie.com. We will happily exchange for your requested product upon receipt of the incorrect one.

Shipping and handling will be refunded for items returned via GROUND service only in cases of incorrect product items. Expedited return service will be at the expense of the customer. Any refunds for shipping and handling costs will be processed via same method as the order payment. NO CASH REFUNDS


TERMS OF USE

The entire contents of this website, including images and text, are protected under U.S. and international copyright law.
With the exception of fair use by our customers, it is unlawful to copy or reproduce any of the content of this website.
Unauthorized commercial use of text or images from this website is specifically not permitted and is illegal.

You are welcome to submit suggestions, comments, or photographs. If you submit content you grant Site Name a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, publish and distribute in any media. The name that is used when submitting such content may also be used. You represent and warrant that the content you provide is accurate, and that you hold rights to such content.

In use of gift messages and e-mailing a page to a friend, contents can not be obscene, threatening, defamatory, invasive of privacy, contain viruses, commercial solicitation, chain letter, mass mailing or any form of "spam."

When registering for an account, you will have a password and the option to save credit card information. You are responsible for maintaining the confidentiality of your password, and are fully responsible for all activities that occur under your password or account.

Some information on the web site may contain typographical errors or other inaccuracies, be incomplete or not up-to-date. Some of this information may relate to product description, price or availability.

We appreciate customer feedback if you find an error on the site. We will correct mistakes with or without notice. We apologize, in advance, for any inconvenience caused.


ORDERING & PAYMENT

Methods of Payment

We accept Visa, MasterCard, American Express and Discover Card for on-line purchases. Sorry… We do not accept COD orders.

Billing Address and Delays in Shipping

We will verify the name and billing address on your order matches the name and address on the credit card account you've provided for payment of your order. If they do not match, your order will be delayed so that we may contact you in an effort to receive the correct information. We may also contact you to verify your approval of a shipping address that is different than the billing address.

Order Confirmation

When your account includes an e-mail address, you will receive an e-mail confirmation of your order when it is processed and another confirmation when it is shipped (including the tracking number).

APO/FPO Address

We are certainly happy to ship products to APO/FPO addresses. There are package size restrictions and may be additional charges for our larger and heavier items. If you place an order to an APO/FPO address that requires additional shipping and handling charges we will send you an e-mail for your approval of the shipping charges. In our experience, larger packages shipping to APO/FPO addresses can take 6-8 weeks for delivery.

COMPANY INFORMATION The Body Patisserie, 4780 Ashford-Dunwoody Road, Suite A-194, Atlanta, GA 30338

Please use products as directed only. The Body Patisserie is NOT responsible for mishaps which may occur from the use of our products in any way other than what is directed on its respective package labels.